Inadequate and ineffective supervision is a liability for any organization. Not only can it have a negative impact on day-to-day operations, but an absence of leadership can represent a significant liability for companies. Not only can poorly trained Supervisors negatively affect Employee productivity and morale. But, they can have a direct impact on the overall profitability of the company.
In accordance with the Occupational Health and Safety Act (OHSA), Employers have a legal duty of care to appoint competent and qualified Supervisors based on their knowledge, training and experience. However, their success is based on the Employer's commitment and sincere investment in professional development and training.
Supervisors and Managers play a vital role in the success of any organization. As frontline personnel in quality control and customer service, their efforts and demonstrated leadership are fundamental to the continued growth and success of any company.
This innovative Leadership Program is designed to meet both the operational and budgetary needs of Employers. Allowing Supervisors and Managers the ability to attend training on an ongoing basis without negatively impacting day-to-day corporate activities. Through a combination of in-class education and on-the-job practical training, emphasis is placed on effective decision-making, problem-solving, and operational management. Through classroom instruction and scenario-based training and testing this course will cover:
Fundamentals of Leadership
Interpersonal Communications
Human Resource Management
Work Refusals and Work Stoppages
Health and Safety Program Management
Decision-Making and Problem Solving
Project and Task Management
Performance Measurement and Discipline
Incident Reporting and Investigation
Corporate Communications and Meetings
This course is designed for Supervisors and Managers in all Sectors, including Acting Supervisors and those Employees that are training to become Supervisors. Upon successful completion, participants will receive a wall certificate and wallet card. In addition, all participants receive complimentary academic tracking and re-currency reminder service.
There is no prerequisite for this training course. However, participants should be currently serving in a Junior/Acting Supervisor, Supervisor or Management role within their organization.
There is no training equipment required for this course. Participant training manuals and all required reading materials are included in the cost of the course. Mandatory participant dress code is business casual.
All certificates issued are valid for three years and must be renewed. Included as part of the L.E.A.D Supervisor Education and Development training program is complimentary academic tracking and a re-currency training reminder service.
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