Personal Support Workers (PSW) and RN's
Healthcare workers are considered to be at one of the highest risks of getting attacked at work. From physical assaults, including being punched, kicked and bitten, to assaults involving weapons, such as needles, furniture or common hospital equipment. The risk to healthcare workers is high.
A tragic incident of workplace violence not only causes physical harm, but it can also have a devasting mental and emotional impact on all employees, their families and co-workers.
In accordance with the Occupational Health & Safety Act (OHSA), Employers and Supervisors have a legal obligation to ensure that they take every precaution reasonable for the protection of their workers. In addition to mandatory Workplace Violence Legislation, they have a legal duty to ensure all Employees receive qualified Education and Training in workplace safety. This includes ensuring all workers are protected and not placed in a position that may present a risk to their personal safety.
Course Overview
The only one-of-its-kind in Canada, Canadian Security's
D.E.F.E.N.S.E Healthcare Employee Safety Training program is specifically designed for Personal Support Workers (PSW) and Nurses working in hospitals and long-term healthcare facilities, as well as Healthcare personnel providing mobile support services.
Taught by current and/or former police Defensive Tactics subject matter experts, this unique course provides students with firsthand knowledge and practical experience that focuses on early recognition of potential threats, de-escalation techniques and crisis management strategies. Ultimately, giving Employees the knowledge and practical skills to confidently respond to a critical incident of workplace violence. And, equally important, ensuring Employers meet their legal obligations under the OHSA.
Through classroom instruction and scenario-based, practical training, this one-day course will cover:
Healthcare Legislation and Regulations
Occupational Health and Safety Act (OHSA)
Workplace Duties and Responsibilities
Threat Recognition
De-escalation Strategies
CRISIS Communication
Mental Health Awareness & PTSD
Employee Personal Safety Planning
Edged Weapons Safety Awareness
Drug Paraphernalia Safety
GAAP Intervention Strategies
DEFENSE Safety Tactics
Who Should Take This Course?
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This Employee Safety Awareness course is designed for students enrolled in the PSW or RN healthcare programs or those already working in the field. This includes Employees, Supervisors and Managers.
Prerequisites
This course is open to all Healthcare employees, including Personal Support Workers (PSW), Registered Nurses (RN), mobile Nurse practitioners, Dental Hygienists and Healthcare Administrative Support staff. All applicants must complete a Student Application Form (available online) and full payment is required at the time of Registration.
Equipment Required
There is no training equipment required for this course. Student training manuals and all required reading materials are included in the cost of the course. All participants will be required to complete a mandatory PAR-Q physical activities questionnaire. Dress code is business casual for the classroom portion of the training and proper fitness attire will be required for the physical activities component.
Recurrency and Recertification
All certificates issued are valid for three years and must be renewed. Included as part of the DEFENSE program are complimentary academic tracking and a re-currency training reminder service.
