A Driving Force in Your Career



Personal Support Workers (PSW) and RN's


Construction Worker

Healthcare workers are considered to be at one of the highest risks of getting attacked at work.  From physical assaults, including being punched, kicked and bitten, to assaults involving weapons, such as needles, furniture or common hospital equipment.  The risk to healthcare workers is high.


A tragic incident of workplace violence not only causes physical harm, but it can also have a devasting mental and emotional impact on all employees, their families and co-workers.


In accordance with the Occupational Health & Safety Act (OHSA), Employers and Supervisors have a legal obligation to ensure that they take every precaution reasonable for the protection of their workers.  In addition to mandatory Workplace Violence Legislation, they have a legal duty to ensure all workers receive qualified Education and Training in workplace safety.  This includes ensuring all workers are protected and not placed in a position that may present a risk to their personal safety.

Course Overview            


The only one-of-its-kind in Canada, Canadian Security's D.E.F.E.N.S.E Healthcare Employee Safety Training program is specifically designed for Personal Support Workers (PSW) and Nurses working in hospitals and long-term healthcare facilities, as well as Healthcare personnel providing mobile support services.


Taught by current and/or former police Defensive Tactics experts, this unique course provides students with firsthand knowledge and practical experience that focuses on early recognition of potential threats, de-escalation techniques and crisis management strategies.  Ultimately, giving Employees the knowledge and practical skills to confidently respond to a critical incident of workplace violence.  And, equally important, ensuring Employers meet their legal obligations under the OHSA.


Through classroom instruction and scenario-based, practical training, this one-day course will cover:

  • Healthcare Legislation and Regulations
  • Occupational Health and Safety Act (OHSA)
  • Workplace Duties and Responsibilities
  • Threat Recognition
  • De-escalation Strategies
  • CRISIS Communication 
  • Mental Health Awareness & PTSD
  • Employee Personal Safety Planning
  • Edged Weapons Safety Awareness
  • Drug Paraphernalia Safety
  • GAAP Intervention Strategies
  • DEFENSE Safety Tactics 




This course is open to all Healthcare employees, including Personal Support Workers (PSW), Registered Nurses (RN), mobile Nurse practitioners, Dental Hygienists and Healthcare Administrative Support staff.  All applicants must complete a Student Application Form (available online) and full payment is required at the time of Registration. 


Re-Currency Training


All certificates issued are valid for one year and must be renewed annually.  Included as part of the DCT program are complimentary academic tracking and a re-currency training reminder service.


CLICK here to download the Healthcare Employee Safety Awareness E-Brochure


For more information call 519-428-9493       Register Today


Construction Worker

What makes a Team stand out are the people behind it.  At TOTAL Safety Management, our dynamic Team of safety and security professionals have the knowledge and expertise that continues to set new standards in the Health & Safety industry.  Strong leadership, highly-trained and motivated employees who are passionate about what they do. 


Through open communication, confident problem-solving skills and strategic program management, we are dedicated to providing you with superior health and safety solutions.  Our innovative approach ensures that your organization's safety and security goals are not only achieved and maintained in a timely manner but ensure they meet all corporate and legislative requirements.  Ultimately, reducing lost time, minimizing risk and preventing accidents.  Allowing you to focus on running your business.


All of our employees are committed to providing only the highest standards of service excellence and customer support.  This includes a personal commitment to professional development and academic excellence.  Through continuing education, industry training seminars and trade conferences, our safety and security professionals take pride in leading the way in industry best practices.  Ensuring a continuous upgrade of qualifications and skills.